I ordered ufc *** on October **, **** through my xbox ***. It said that there was an er...

GetHuman-kristofo's customer service issue with Xbox from October 2018

Help with my Xbox issue
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-kristofo's own words
I ordered ufc *** on October **, **** through my xbox ***. It said that there was an error and it could not connect and to try again later. I tried this multiple times for around ** minutes with no success. I gave up after this because I was already missing the live event and I was not able to get any assistance though Xbox live. I purchased the pay per view event through another party after all of this. The event was never able to stream. I tried multiple times in between fights to see if it would come through and it never did. This is the first time I have ever had trouble doing this on my Xbox. The services provided to me have always been excellent. However, because I made a purchase and never received the product I would like a refund.*Thank you,*Kristofor Olson
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Xbox

Customer service issue
Reported by GetHuman-kristofo
Oct 11th, 2018 - a mon ago
I have an issue with Xbox too
Fixed
Seen by 6 customers so far
Similar issue to 41462 others
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Timeline
GetHuman-kristofo started working on this issue
Oct 11th 5:46pm
GetHuman-kristofo indicated the issue is not fixed yet.
Oct 12th 7:06pm