I had ordered ufc *** on october *,**** and it let me purchase the event but xbox serve...

GetHuman1319981's customer service issue with Xbox from October 2018

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The issue in GetHuman1319981's own words
I had ordered ufc *** on october *,**** and it let me purchase the event but xbox serve starus was down for several hours throughout entire event not letting be obtain the servive i purchased through the ufc tv app.. their programming was fine it states on your website that xbox service was down canada wide that night, yet it still took my payment for the event i was unable to watch with my family that i invited over to watch.. very embarrasing and frustarting. Many upset xbox owners. I would greatly appreciate a refund as it was completey your problem. Thanks
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Xbox

Customer service issue
Reported by GetHuman1319981
Oct 11th, 2018 - a mon ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
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Timeline
GetHuman1319981 started working on this issue
Oct 11th 5:06pm