I changed my primary Microsoft email from (*****@***.com) to (*****@***.com) because i...
GetHuman1319696's customer service issue with Xbox from October 2018
Help with my Xbox issue
The issue in GetHuman1319696's own words
I changed my primary Microsoft email from (*****@***.com) to (*****@***.com) because i no longer had the blue** email.**I’m subscribed to Xbox like gold but for every multiplayer game that requires Xbox live gold (i.e. Overwatch) I’m unable to play.**My online status also cannot he changed. It says “online status unknown.”**On the dashboard it says “there’s a problem getting this content right now.” Where the ad for deals*games with gold would be.**It is not my connection because my brother can play just find on his account on the same Xbox. I share my Xbox live with him on our console.
GetHuman1319696 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1319696 fixed the problem
I did a hard reset. I unplugged my Xbox one and plugged it back in and somehow it resolved the issue
Please help with my Xbox issue
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