Bought a brand new xbox one S from the auroras vcs store located at the RMR VAMC. Get i...

GetHuman-jarvons's customer service issue with Xbox from October 2018

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The issue in GetHuman-jarvons's own words
Bought a brand new xbox one S from the auroras vcs store located at the RMR VAMC. Get it home try to go thru initial set up. And it will never connect to my internet. My internet works perfectly and everything else connects just fine. Tried to take it back to the store * days later and they tell me since it's an open electronic product they can't take it back and I have to contact x box. ******** and time consuming. I contacted xbox by email a long time ago and haven't heard anything. Your **** * is ******** and just takes you back to xbox online. I want a brand new xbox or my money back. I'm a military vet and work for the hospital and don't have the time to be running all around and emailing and calling all day to get this problem resolved. If you know you got defective xbox quit selling them to people. Where can I send this back to?

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Xbox

Customer service issue
Reported by GetHuman-jarvons
Oct 1st, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 36477 others
0 customers following this
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Timeline

GetHuman-jarvons started working on this issue
Oct 1st, 2018 7:11pm

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