I redeemed a ** dollar gift card and I spent * dollars off of that ** dollar gift card...

GetHuman1221276's customer service issue with Xbox from September 2018

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The issue in GetHuman1221276's own words
I redeemed a ** dollar gift card and I spent * dollars off of that ** dollar gift card on September *th, ****.*And just now, I redeemed a ** dollar gift card on Microsoft. So together I should at least have * dollars left over from that ** dollar gift card coups only spent * dollars, so with the ** dollar gift card plus the * dollars I had left over, I should have ** dollars left. But yet all I have is the ** dollars from to gift card that I just redeemed, so I want to know what happened to my * dollars that I still should have in my Microsoft account. I stead of ** bucks, I should have ** bucks.
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Xbox

Customer service issue
Reported by GetHuman1221276
Sep 28th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman1221276 started working on this issue
Sep 28th 4:23am