I preordered Forza Horizon *, it says it’s available to play ********** at **:** pm. It...

GetHuman-talontsi's customer service issue with Xbox from September 2018

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The issue in GetHuman-talontsi's own words
I preordered Forza Horizon *, it says it’s available to play ********** at **:** pm. It’s almost ** now. I’ve reatarted my Xbox, did a full shutdown, and another full restart. I want to know why I’m not able to play a game at a time it says it’s available to play.
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Xbox

Customer service issue
Reported by GetHuman-talontsi
Sep 28th, 2018 - 19d ago
I have an issue with Xbox too
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Seen by 2 customers so far
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GetHuman-talontsi started working on this issue
Sep 28th 3:41am