I currently have an Xbox one. I was updating fortinte and a system error occurred. It...

GetHuman-amytoth's customer service issue with Xbox from September 2018

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The issue in GetHuman-amytoth's own words
I currently have an Xbox one. I was updating fortinte and a system error occurred. It stated that I had to do an off line system to fix it. I called Game stop and they said it would be easier to delete and reinstall. However we are concerned that we do not remember my son's email account with Xbox. We have a lot of money invested in this game and want to make sure it is saved in the cloud
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Xbox

Customer service issue
Reported by GetHuman-amytoth
Sep 27th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
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GetHuman-amytoth started working on this issue
Sep 27th 11:38pm