When I try to get on Fortnight I have to get Xbox live and restore it. But when I try t...

GetHuman1220098's customer service issue with Xbox from September 2018

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The issue in GetHuman1220098's own words
When I try to get on Fortnight I have to get Xbox live and restore it. But when I try to get it it says, the payment option on an existing subscription was declined , Blocking this purchase. But I went there and I was totally confused and I can’t get Xbox live because it takes me right to the error screen. By the way my account name is LEGITGOAT***. Please try to respond quickly because I have been working on this all day and I’m getting tired of it. Thank you.
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I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman1220098
Sep 27th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman1220098 started working on this issue
Sep 27th 10:23pm