I called yesterday regarding a refund this has been actioned but there is * pending tra...

GetHuman-smkerr's customer service issue with Xbox from September 2018

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Xbox's call center is closed now. We will text or email GetHuman-smkerr when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-smkerr can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-smkerr's own words
I called yesterday regarding a refund this has been actioned but there is * pending transaction which have now debit my account. Two at **.** please can you look into this very much appreciated..
GetHuman-smkerr did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman-smkerr
Sep 27th, 2018 - a mon ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman-smkerr started working on this issue
Sep 27th 9:41pm