On the Xboxone we bought the gold membership for one year, however we are unable to sen...

GetHuman-deadmen's customer service issue with Xbox from September 2018

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The issue in GetHuman-deadmen's own words
On the Xboxone we bought the gold membership for one year, however we are unable to send invites to party’s or join others party. We are also unable to play any games online. We are however able to get any game that comes with the gold membership. So we need help resolving the issue of not being able to play online with friends even though we have the gold membership.
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I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman-deadmen
Sep 27th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 34638 others
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Timeline
GetHuman-deadmen started working on this issue
Sep 27th 8:53pm