purchased black ops * game pass in late **** or early ****. I had access to the zomboe...
GetHuman1214006's customer service issue with Xbox from September 2018
Help with my Xbox issue
First: share to improve GetHuman1214006's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1214006's next move: talk to Xbox when they open (we'll send a reminder).
Xbox's call center is closed now. We will text or email GetHuman1214006 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman1214006 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman1214006 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman1214006's own words
purchased black ops * game pass in late **** or early ****. I had access to the zomboe maps at that time and for some time after that. Now I dont have access to these and when I click on them it takes me to the store where it says I already have them purchased. I've moved all the dlc to the same internal storage device and still no results
GetHuman1214006 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1214006 fixed the problem
We are waiting for GetHuman1214006 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.