No matter how many things I have tried, online, gamer tag recovery, can not sign on liv...

GetHuman1219426's customer service issue with Xbox from September 2018

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The issue in GetHuman1219426's own words
No matter how many things I have tried, online, gamer tag recovery, can not sign on live. Xbox still charging my card. I just simply want to recover gamer tag. Already went through everything on xbox on line acct. recovery & online acct. recovery. They respond not enough info. Yet still charge me, got enough info for that I guess !!
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Xbox

Customer service issue
Reported by GetHuman1219426
Sep 27th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
Similar issue to 34587 others
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman1219426 started working on this issue
Sep 27th 8:00pm