Hi I am contacting you to let you know that I have noticed random charges made from xbo...

GetHuman1202728's customer service issue with Xbox from September 2018

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Before contacting them, items GetHuman1202728 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman1202728's own words
Hi I am contacting you to let you know that I have noticed random charges made from xbox on my account. I have contacted my bank and they are doing an investgation. They can only look into in from Aug to now. They went through my account and saw so many charges from Feb to now. I am very upset because theses charges weren't made by me. I have also call *********** so many time and I can't seem to get through to anyone. I would appreciate it if someone would finally contact me and help me with this issue. I just want my money back. **- Mellissa Maraj
GetHuman1202728 did not yet indicate what Xbox should do to make this right.
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Customer service issue
Reported by GetHuman1202728
Sep 25th, 2018 - 4 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 33829 others
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GetHuman1202728 started working on this issue
Sep 25th, 2018 6:55pm