Error message states "the game couldn't start. Try downloading the game again". I have...

GetHuman1201416's customer service issue with Xbox from September 2018

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The issue in GetHuman1201416's own words
Error message states "the game couldn't start. Try downloading the game again". I have rebooted, reupdated xbox *** updates, deleted my game profile as suggested leaving games intact, and a million other suggestions on the prompts and website. I have games on my system from the xbox on demand tab. Can't play anything. Keeps telling me to sign in to xbox live. I'm already signed in. Was just playing Oblivion * days ago how cant. I'm so frustrated I'm ready to toss my xbox in the trash and go get a Playstation. They actually have a customer service phone that one can call for help. Have been told to respond to an email for access to a person but never receive any emails from xbox so I can confirm. Checked my trash, spam, and inbox and surprise! No emails from xbox.
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I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman1201416
Sep 25th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
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Timeline
GetHuman1201416 started working on this issue
Sep 25th 3:35pm