Error message states "the game couldn't start. Try downloading the game again". I have...
GetHuman1201416's customer service issue with Xbox from September 2018
Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman1201416's own words
Error message states "the game couldn't start. Try downloading the game again". I have rebooted, reupdated xbox *** updates, deleted my game profile as suggested leaving games intact, and a million other suggestions on the prompts and website. I have games on my system from the xbox on demand tab. Can't play anything. Keeps telling me to sign in to xbox live. I'm already signed in. Was just playing Oblivion * days ago how cant. I'm so frustrated I'm ready to toss my xbox in the trash and go get a Playstation. They actually have a customer service phone that one can call for help. Have been told to respond to an email for access to a person but never receive any emails from xbox so I can confirm. Checked my trash, spam, and inbox and surprise! No emails from xbox.
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