I have found at least * unauthorized charges on my account from Microsoft xbox live.

GetHuman1190999's customer service issue with Xbox from September 2018

Help with my Xbox issue
The issue in GetHuman1190999's own words
The problem: I have found at least * unauthorized charges on my account from Microsoft xbox live.
GetHuman1190999 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1190999 fixed the problem
After talking to the rep she cancelled my card so no more charges could be made. Shr gave me a reference number to give my bank. So then I called the fraud department of my bank, cancelled my card, got a new one and made a fraud claim. Hopefully will get the money back by the end of the week.
Please help with my Xbox issue
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Xbox

Customer service issue
Reported by GetHuman1190999
Sep 24th, 2018 - 2 mons ago
I have an issue with Xbox too
Fixed
GetHuman1190999 shared how to fix
Seen by 4 customers so far
Similar issue to 33276 others
0 customers following this
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman1190999 started working on this issue
Sep 24th 2:51pm
GetHuman1190999 confirmed the issue is fixed. Hooray!
Sep 25th 3:07pm