I AM SO ANGRY WITH YOU! You keep taking money out of my account without authorization...

GetHuman-goofins's customer service issue with Xbox from October 2018

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The issue in GetHuman-goofins's own words
I AM SO ANGRY WITH YOU! You keep taking money out of my account without authorization!! I WANT IT TAKEN CARE OF PLEASE AS SOO AS POSSIBLE. I am on a fixed income, I’m disabled. For one, I don’t have an Xbox. Now my son had it but got stolen. So I’m wondering if it’s due to the fact, the ‘person who has it got ahold of my information? I go back to ***** $*.**.....***** $*.**.....***** $*.**.....***** $**.**....then it stopped for a few months, then ***** $*.**.....***** $*.**.....***** $*.**.....***** $*.**.....***** $*.**.....***** $**.**.....***** $*.**.....***** $*.**.....***** $*.**.....***** $*.**.....***** $*.**.*Totally $***.***I DID NOT GIVE ANYONE PERMISSION TO TAKE MONEY OUT OF MY ACCOUNT!!*Please help because when you’re on a fixed income, the money is practically gone before I get paid. $***.** may not be much to you , but it is to me.
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Xbox

Customer service issue
Reported by GetHuman-goofins
Oct 10th, 2018 - a mon ago
I have an issue with Xbox too
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Name of Account Holder
Type of Xbox
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Timeline
GetHuman-goofins started working on this issue
Oct 10th 8:03pm