My Xbox was stolen a few days ago and they logged on to my account and made * purchases...
GetHuman-mattlee's customer service issue with Xbox from September 2018
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The issue in GetHuman-mattlee's own words
My Xbox was stolen a few days ago and they logged on to my account and made * purchases on my Microsoft account with my credit card on *******. One was a purchase for a game called Hello Neighbor and the other * were Fortnite in game purchases. These almost total to $*** and I need these orders to be cancelled immediately. If the account has to be deleted that is fine but I need this resolved as soon as possible.
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