My Xbox was stolen a few days ago and they logged on to my account and made * purchases...

GetHuman-mattlee's customer service issue with Xbox from September 2018

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The issue in GetHuman-mattlee's own words
My Xbox was stolen a few days ago and they logged on to my account and made * purchases on my Microsoft account with my credit card on *******. One was a purchase for a game called Hello Neighbor and the other * were Fortnite in game purchases. These almost total to $*** and I need these orders to be cancelled immediately. If the account has to be deleted that is fine but I need this resolved as soon as possible.
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Customer service issue
Reported by GetHuman-mattlee
Sep 21st, 2018 - 6 mons ago
I have an issue with Xbox too
Not resolved
Seen by 5 customers so far
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Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
GetHuman-mattlee started working on this issue
Sep 21st, 2018 3:57am