This is ridiculous I’m just trying to sign in to my Xbox account that I have had for ye...

GetHuman-pjsisk's customer service issue with Xbox from September 2018

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The issue in GetHuman-pjsisk's own words
This is ridiculous I’m just trying to sign in to my Xbox account that I have had for years and spent thousands of dollars on and it’s telling me someone else is using my account and the recovery request was denied twice I’m tired of this, I don’t have access to the old email or phone number on the account because last time I called to have it changed they never did it and now I’m ready to sell my xbox and buy a PlayStation if this isn’t fixed tonight
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Xbox

Customer service issue
Reported by GetHuman-pjsisk
Sep 21st, 2018 - 6 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman-pjsisk started working on this issue
Sep 21st, 2018 1:34am