I purchased a xbox live gold card and when we came home and entered the redeem code it...

GetHuman-lalamcna's customer service issue with Xbox from September 2018

7 views
 | 
31806 similar
 | 
1 following
Help with my Xbox issue
First: share to improve GetHuman-lalamcna's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-lalamcna to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-lalamcna may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman-lalamcna's own words
I purchased a xbox live gold card and when we came home and entered the redeem code it shows xbox live is now active for ** days but when you try to use it or accept an invite to game it takes you straight to the purchase xbox live screen like we dont have the service and if you try to enter the code again it says already redeemed but still the xbox live status is showing it took the card and service dont expire till *****
GetHuman-lalamcna did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman-lalamcna fixed the problem
We are waiting for GetHuman-lalamcna to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Xbox email you?
This email address isn't valid
Follow this issue
See how GetHuman-lalamcna fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman-lalamcna
Sep 20th, 2018 - 6 mons ago
I have an issue with Xbox too
Not resolved
Seen by 7 customers so far
Similar issue to 31806 others
1 customer following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-lalamcna started working on this issue
Sep 20th, 2018 8:38pm