I purchased a xbox live gold card and when we came home and entered the redeem code it...

GetHuman-lalamcna's customer service issue with Xbox from September 2018

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The issue in GetHuman-lalamcna's own words
I purchased a xbox live gold card and when we came home and entered the redeem code it shows xbox live is now active for ** days but when you try to use it or accept an invite to game it takes you straight to the purchase xbox live screen like we dont have the service and if you try to enter the code again it says already redeemed but still the xbox live status is showing it took the card and service dont expire till *****
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Customer service issue
Reported by GetHuman-lalamcna
Sep 20th, 2018 - 6 mons ago
I have an issue with Xbox too
Not resolved
Seen by 7 customers so far
Similar issue to 31806 others
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GetHuman-lalamcna started working on this issue
Sep 20th, 2018 8:38pm