Two months ago I was told by xbox support that they were working on the system update t...

GetHuman1160422's customer service issue with Xbox from September 2018

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Help with my Xbox issue
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The issue in GetHuman1160422's own words
Log into Xbox Live and play online on games. ... Two months ago I was told by xbox support that they were working on the system update that sends you to the error code that does not exist and makes it to where you can’t sign into live. Still today the update comes up every time I turn my Xbox *** on, and it still sends me to the same error code. So I can’t sign into live that I have payed for, and the lack of live is causing my games to not play like they should because they need live for some things.
We are paying for a service we cannot use and they aren’t fixing it.
I want Microsoft to actually hear someone out and to fix a big issue a lot of people with a *** are having.
I have been a customer and live member for * years now and even not being able to play I haven’t canceled my membership. I just want the problem fixed.
Searched up the error code to see what it meant and I found it wasn’t real
I have an issue with Xbox too
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System update failing on Xbox *** console and controller won't work on Xbox oneController not working, bought system two months agoSystem update for Xbox *** live not update the *x********I paid for Xbox live for three months a month ago and it's not workingXbox *** error code during system updateXbox one s system update error e***Xbox * month card for xbox will not work brand newTechnical support, Xbox live not workingTwo days ago, I logged on to Fortnite Battle Royale. The Xbox told me that my Xbo...
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Xbox

Xbox ***
Customer service issue
Reported by GetHuman1160422
Sep 18th, 2018 - 4 years ago
I have an issue with Xbox too
Fixed
Seen by 3 customers so far
Similar issue to 30719 others
0 customers following this
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address

Timeline

GetHuman1160422 started working on this issue
Sep 18th, 2018 3:07pm
GetHuman1160422 indicated the issue is not fixed yet.
Sep 18th, 2018 10:45pm