i had two live gold subscriptions. I cancelled my son's and had it effective immediatel...

GetHuman-jaberger's customer service issue with Xbox from September 2018

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The issue in GetHuman-jaberger's own words
i had two live gold subscriptions. I cancelled my son's and had it effective immediately because you people seem to think to cancel a service means I still want to pay till the end of the year. Wake up and stop nickel and diming us, and HOW DARE YOU REMOVE TELEPHONE ACCESS. I DON"T HAVE FUNCTION HANDS. HOW DARE YOU DISCRIMINATE AGAIST UNIQUELY ABLED PEOPLE, thanks for making a once simple task nearly impossible. I didn't cancel jabergeron**@ gmail.com. Bronco * guys should not be disconnected. So i expect you will be reconnecting my service abd i expect compensation for the hassle. You should train your staff to listen and acrually serve your customers. (Who appearently important enough to bother speaking to.) Disgracefull. Clevrjimmy, cancel immediately. Bronco * should never have been touch. I have a recording of the conversation so this isn't up for discussion. Fix my account backdate the subscription to the day it was falsely cancelled and I want a couple free months for a, cancelling my service, do your job, and to for making me have to type this while a pencil in my teeth. So disgusting. Whatever happen to manners?

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Customer service issue
Reported by GetHuman-jaberger
Sep 18th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 30656 others
0 customers following this


GetHuman-jaberger started working on this issue
Sep 18th, 2018 5:44am

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