I got on xbox to do the new raid in destiny * that is apart of the forsaken dlc that I...

GetHuman1157578's customer service issue with Xbox from September 2018

4 views | 30541 similar | 0 following
Help with my Xbox issue

How did GetHuman1157578 do it?

Waiting to hear how GetHuman1157578 fixed the problem to share with other customers.
The issue in GetHuman1157578's own words
I got on xbox to do the new raid in destiny * that is apart of the forsaken dlc that I have been playing since release. Once I loaded in to destiny * it told me I didnt have the DLC so I reset my xbox and it didnt work so I tried to reinstall the dlc and now its telling me I have to rebuy my copy of forsaken from the xbox store I have the pre order reward tied with it still installed but its telling me that I need to re buy the dlc from the shop. I have proof of characters with gear from that DLC and proof that I have bought and played it, as I am not game sharing with anyone I dont know how this could happen. But the way I would like it resolved by either having my DLC I paid for restored or I would like a voucher to repurchase my DLC.

GetHuman1157578 did not yet indicate what Xbox should do to make this right.

How GetHuman1157578 fixed the problem

We are waiting for GetHuman1157578 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1157578 fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman1157578
Sep 17th, 2018 - 3 years ago
Fixed
Seen by 4 customers so far
Similar issue to 30541 others
0 customers following this
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address

Timeline

GetHuman1157578 started working on this issue
Sep 17th, 2018 10:06pm
GetHuman1157578 shared this issue with friends on Facebook
Sep 17th, 2018 10:08pm
GetHuman1157578 confirmed the issue is fixed. Hooray!
Sep 17th, 2018 10:36pm

Moving? Compare and Schedule Free.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians