I need to cancel my xbox live and refund for this month. I have been paying monthly but...

GetHuman1156072's customer service issue with Xbox from September 2018

Help with my Xbox issue
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman1156072's own words
Cancel live and refund. ... I need to cancel my xbox live and refund for this month. I have been paying monthly but have not had an xbox for more than a year. It keeps saying the issue is fixed. IT IS NOT FIXED!!! *I need soneone to call me.
It keeps saying the issue is fixed. It is not fixed. I have nit talked to anyone.
I want someone to call me so I can get a refund.
Ive paid for xbox live for the last * years. Thats why I am a good customer.
Yes. The phone number only wants to send me a link. I dont need a link I need to talk to someone.
How GetHuman1156072 fixed the problem
It didnt work at all. I put in my issue and then it immediately said the issue was fixed. My issue is not fixed. I never git a call and this new system does not workm
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Xbox

Xbox live
Customer service issue
Reported by GetHuman1156072
Sep 17th, 2018 - 4 years ago
Fixed
GetHuman1156072 shared how to fix
Seen by 9 customers so far
Similar issue to 30412 others
0 customers following this
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address

Timeline

GetHuman1156072 started working on this issue
Sep 17th, 2018 6:07pm
GetHuman1156072 confirmed the issue is fixed. Hooray!
Sep 17th, 2018 6:08pm