XBOX Live enforcement suspension put in effect on my ** year old sons account. Appreant...

GetHuman-karatele's customer service issue with Xbox from September 2018

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The issue in GetHuman-karatele's own words
XBOX Live enforcement suspension put in effect on my ** year old sons account. Appreantly in one of the grips he plays in there is a boy he dines the know well that was picking on another boy. My son stout up for the boy and told the kid he wasn’t being nice and it wasn’t cool. Then the started there came. My son and his partner started betting this kids team so the boy started saying he was going to file a complaint to get Maddox( my son ) kicked off XBOX. I had no idea this was a ting but apparently it is. This afternoon my son got the suspended notice with the hammer. He is very upset because he had done nothing wrong. I’m very upset because we have spent a lot of money with XBOX and this is not the way to handle poor behavior. I need to understand how we get this resolved and how this other boy gets treated for the fraud clam he has placed. I’m trying to find contact information for his parents but i need to deal directly with XBOX as well. I want action taken against the boy. Fraud is not ok!!!**Thank you**Kara Rickvalsky

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Customer service issue
Reported by GetHuman-karatele
Sep 16th, 2018 - 3 years ago
Not resolved
Seen by 27 customers so far
Similar issue to 30149 others
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GetHuman-karatele started working on this issue
Sep 16th, 2018 10:38pm