I basically couldn't remember by original account password because it asked me for it r...

GetHuman1145202's customer service issue with Xbox from September 2018

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The issue in GetHuman1145202's own words
I basically couldn't remember by original account password because it asked me for it randomly after being signed in for so long. I then went to change password and it took me directly to Recover Account page. I filled out everything for my original Lucifer IMI account and I got verified and changed my password. I then signed back in only to have nothing reuploaded to my account. All my skins and everything is gone and my gamer tag is an auto generated one. What is going on exactly? **It also said an error has occured. **H.S*****@***.com was the email that my Lucifer account was attached to. I changed password for that and lost everything. **Please fix this and bring everything back.

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Customer service issue
Reported by GetHuman1145202
Sep 14th, 2018 - 4 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 29347 others
0 customers following this
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address


GetHuman1145202 started working on this issue
Sep 14th, 2018 10:50pm