My Xbox *** S can connect to my network, and internet but fails to connect to Xbox live...

GetHuman-dakinegm's customer service issue with Xbox from September 2018

10 views | 28906 similar | 0 following
Help with my Xbox issue
First: share to improve GetHuman-dakinegm's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-dakinegm to get a Xbox rep on the line!
Always use the GetHuman Phone to call Xbox. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-dakinegm may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman-dakinegm's own words
My Xbox *** S can connect to my network, and internet but fails to connect to Xbox live. ( both wireless and Ethernet.) I switched to another Xbox *** S and same thing happened. *I had deleted my profile Stryper *** and reloaded it and was playing online ok for about an hour then got disconnected from Xbox live. This same thing happened before when the issue first stated happening.*We have * Xbox ones working fine as well as several other devices that used the internet just fine. Only the * Xbox *** S consoles cannot connect to Xbox live.*I called Comcast to see if they saw an issue but after modem reset and Xbox reset, the problem was still there.*I had called Xbox live to see if there was an issue with my profile. I was told everything looked fine and was in good standing. Please help.

GetHuman-dakinegm did not yet indicate what Xbox should do to make this right.

How GetHuman-dakinegm fixed the problem

We are waiting for GetHuman-dakinegm to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-dakinegm fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-dakinegm
Sep 14th, 2018 - 4 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 28906 others
0 customers following this


GetHuman-dakinegm started working on this issue
Sep 14th, 2018 2:41am