It won’t let me use my Xbox live gold, if I try to play a game that requires Xbox live...
GetHuman1117235's customer service issue with Xbox from September 2018
Help with my Xbox issue
First: share to improve GetHuman1117235's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1117235 to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1117235 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman1117235's own words
It won’t let me use my Xbox live gold, if I try to play a game that requires Xbox live gold, a message appears that prompts me to purchase Xbox live gold, but I’ve checked my subscriptions and I already have Xbox live gold, so for the past few days I have been unable to play any online games
GetHuman1117235 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1117235 fixed the problem
We are waiting for GetHuman1117235 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.