Hi my son can’t connect his Xbox one to Xbox live.. it’s been down for * days.. I’ve ch...

GetHuman-lynnhewi's customer service issue with Xbox from September 2018

Help with my Xbox issue
The issue in GetHuman-lynnhewi's own words
Hi my son can’t connect his Xbox one to Xbox live.. it’s been down for * days.. I’ve checked network settings and the message says it’s a fault at your end. Can you advise when this issue will be fixed.. his live doesn’t expire until **th feb **
GetHuman-lynnhewi did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman-lynnhewi fixed the problem
I had to ring support. They were some trouble shooting issue at your end resulting in us not been able to connect.. support had to send an activation code to my outlook email and once this was input we had to reboot the console.. this resulting in the Xbox live working again.. one happy child
Please help with my Xbox issue
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xbox *** will connect to xbox liveCan't connect to xbox live - Connect to xbox liveCan’t get on Xbox live. Have a Xbox one
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Xbox

Customer service issue
Reported by GetHuman-lynnhewi
Sep 3rd, 2018 - 10 mons ago
I have an issue with Xbox too
Fixed
GetHuman-lynnhewi shared how to fix
Seen by 14 customers so far
Similar issue to 23436 others
0 customers following this
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Timeline
GetHuman-lynnhewi started working on this issue
Sep 3rd, 2018 6:28am
GetHuman-lynnhewi indicated the issue is not fixed yet.
Sep 3rd, 2018 7:42am
GetHuman-lynnhewi shared this issue with others over email
Sep 3rd, 2018 7:42am
GetHuman-lynnhewi confirmed the issue is fixed. Hooray!
Sep 4th, 2018 9:53am
GetHuman-lynnhewi confirmed the issue is fixed. Hooray!
Sep 6th, 2018 9:01am
GetHuman-lynnhewi confirmed the issue is fixed. Hooray!
Sep 6th, 2018 3:33pm