I purchased xbox live * months gold card. Entered in the code and was able to use xbox...

GetHuman1057938's customer service issue with Xbox from August 2018

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The issue in GetHuman1057938's own words
I purchased xbox live * months gold card. Entered in the code and was able to use xbox live for * weeks. Now when I try access a game I get the message I must join xbox live gold. I try to enter the code on the back of the card it says code already used. But it has not been * months I just purchased the gold card in August. *Please help
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I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman1057938
Aug 30th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 11 customers so far
Similar issue to 22917 others
1 customer following this
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Timeline
GetHuman1057938 started working on this issue
Aug 30th 10:57pm