This kid in NY scammed my son and stole his (My) Xbox live account. Tried to charge my...

GetHuman1039918's customer service issue with Xbox from August 2018

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The issue in GetHuman1039918's own words
This kid in NY scammed my son and stole his (My) Xbox live account. Tried to charge my credit card $*** , locked us out of our own account by changing the password and security info, etc, it’s been going on for months. This punk kid is driving me up the wall. He is a teenager and took advantage of my younger son. He threatened my son, lied to him, promised him things, and ultimately stole our account and charged things to it. Please help!!!! *Michelle Cope*I’m in Provo, Utah****-***-**********@***.com
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Xbox

Customer service issue
Reported by GetHuman1039918
Aug 27th, 2018 - 4 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 22235 others
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Timeline
GetHuman1039918 started working on this issue
Aug 27th 12:12am