Hi today I hard reset my xbox* not knowing it would delete my email info for my main ac...

GetHuman1039302's customer service issue with Xbox from August 2018

Help with my Xbox issue
The issue in GetHuman1039302's own words
Hi today I hard reset my xbox* not knowing it would delete my email info for my main account and I can't remember it. I've tried "Forgot your account" with my phone number ***-***-**** and was able to get CJ*****@***.com but I can't remember the rest of it. I know everything about this account since I created back in October ****. I can tell you what * credit card were use on the account and which two are still in use. What game I've downloaded on the account. My gamertag was "ChKeJo" for my intials I even know the password on the account. I was even playing madden** earlier this morning before my hard reset. The only thing I need is the full email of the account so I can get back on. I can get give you any info. Needed to get for this account, including all the xbox* information on the xbox I orginally created the account with. Please help me

GetHuman1039302 did not yet indicate what Xbox should do to make this right.

How GetHuman1039302 fixed the problem
I remembered my email
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman1039302
Aug 26th, 2018 - 3 years ago
Fixed
Seen by 15 customers so far
Similar issue to 22179 others
0 customers following this
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address

Timeline

GetHuman1039302 started working on this issue
Aug 26th, 2018 8:29pm
GetHuman1039302 indicated the issue is not fixed yet.
Aug 27th, 2018 12:45am
GetHuman1039302 indicated the issue is not fixed yet.
Aug 27th, 2018 12:45am
GetHuman1039302 confirmed the issue is fixed. Hooray!
Sep 1st, 2018 3:45pm

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers