I have already wrote something but it is prompting me to do it again. I have an Xbox...

GetHuman1028526's customer service issue with Xbox from August 2018

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The issue in GetHuman1028526's own words
I have already wrote something but it is prompting me to do it again. I have an Xbox ***. It has been connecting to Xbox Live fine with our wireless wi-fi. The past week it won't connect wirelessly. It worked fine for a day with a wired connection. And now that no longer works. An ethernet cable does not work either. It connects to the internet and network without a problem but it will not connect to Xbox Live. Called a repair place in town and they said they have been receiving multiple calls about the same Xbox Live issue. Please give me a call back I have been attempting to get ahold of you guys and would really like to talk to someone to clear the issue. Thank you!
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Customer service issue
Reported by GetHuman1028526
Aug 23rd, 2018 - 4 mons ago
I have an issue with Xbox too
Not resolved
Seen by 7 customers so far
Similar issue to 21683 others
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address