I want to use my Xbox one controller with my Lenovo laptop but even if I plug it in usi...

GetHuman-ellweexd's customer service issue with Xbox from August 2018

Help with my Xbox issue
The issue in GetHuman-ellweexd's own words
I want to use my Xbox one controller with my Lenovo laptop but even if I plug it in using a usb cable it will not let me use the controller for minecraft. The laptop recognised the controller, has downloaded any software needed for the controller, but don’t let me use it
GetHuman-ellweexd did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman-ellweexd
Aug 21st, 2018 - 3 mons ago
I have an issue with Xbox too
Fixed
Seen by 3 customers so far
Similar issue to 21374 others
0 customers following this
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman-ellweexd started working on this issue
Aug 21st 8:57pm
GetHuman-ellweexd indicated the issue is not fixed yet.
Aug 22nd 10:50am