Brought Minecraft Xbox one edition for granddaughters birthday and there is no game in box

GetHuman1020699's customer service issue with Xbox from August 2018

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The issue in GetHuman1020699's own words
The problem: Brought Minecraft Xbox one edition for granddaughters birthday and there is no game in box
GetHuman1020699 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman1020699
Aug 21st, 2018 - 3 mons ago
I have an issue with Xbox too
Fixed
Seen by 3 customers so far
Similar issue to 21386 others
0 customers following this
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Timeline
GetHuman1020699 started working on this issue
Aug 21st 9:40pm
GetHuman1020699 indicated the issue is not fixed yet.
Aug 21st 11:35pm