I have had several problems with xbox live subscription I have phoned several times to...
GetHuman1011169's customer service issue with Xbox from August 2018
Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman1011169's own words
I have had several problems with xbox live subscription I have phoned several times to cancel the subscription and each time I told it's definitely been cancelled well once again it hasn't, my son tried to put he's code in for live but got a message saying he had an amount over due, I looked back on bank statements & you've continued to take payments which I cancelled. I want the account sorted or I'm taking it further how can you promise it's been cancelled but keep taking money for it I want it sorted so my son can use he's codes not paying anymore money to you as I have paid enough through my bank for something we didn't subscribe to
GetHuman1011169 did not yet indicate what Xbox should do to make this right.
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