We just bought * xbox one x and was setting them up... While setting up one xbox.... Th...
GetHuman998155's customer service issue with Xbox from August 2018
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The issue in GetHuman998155's own words
We just bought * xbox one x and was setting them up... While setting up one xbox.... The system needed an updated when I started the update I got a notification saying no connection to internet. With * options available... *)retry update *) check internet connection *) restart system. I tried option * three time with no luck. Tried option * and nothing happened. Tried option * and the screen went blank the system xbox Light started flashing. I waited over * min but it didn't turn off. I hit the power button on the front to turn it off the light didn't stop flashing. I unplugged system and left it for ** min... The system will not turn back on. The light comes on so I'm getting power but no signal to the TV. The other systems we have all not sign in since this happened. Our wifi didn't drop that we know of just having trouble with signing into xbox on all systems and one of the new systems won't work.
GetHuman998155 did not yet indicate what Xbox should do to make this right.
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