When trying to play madden **, the game will freeze on the loading screen or make some...

GetHuman996569's customer service issue with Xbox from August 2018

6 views
 | 
19526 similar
 | 
0 following
Help with my Xbox issue
First: share to improve GetHuman996569's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman996569's next move: talk to Xbox when they open (we'll send a reminder).
Xbox's call center is closed now. We will text or email GetHuman996569 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman996569 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman996569 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman996569's own words
When trying to play madden **, the game will freeze on the loading screen or make some noise and then kick me out back to the Xbox menu
GetHuman996569 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman996569 fixed the problem
We are waiting for GetHuman996569 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Xbox email you?
This email address isn't valid
Follow this issue
See how GetHuman996569 fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman996569
Aug 15th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 6 customers so far
Similar issue to 19526 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman996569 started working on this issue
Aug 15th 8:50pm