I have an xbox one with an xbox live GOLD account. A couple weeks ago, i noticed my acc...

GetHuman996373's customer service issue with Xbox from August 2018

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The issue in GetHuman996373's own words
I have an xbox one with an xbox live GOLD account. A couple weeks ago, i noticed my account is not allowed to play online. My account still pops up showing i have live but will not allow me to play online. I am even getting charged for live but i cant use it.
GetHuman996373 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Customer service issue
Reported by GetHuman996373
Aug 15th, 2018 - a yr ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 19510 others
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GetHuman996373 started working on this issue
Aug 15th, 2018 8:14pm