I'm having issues buying a month prescription to Xbox live through my Microsoft money i...

GetHuman986121's customer service issue with Xbox from August 2018

Help with my Xbox issue
The issue in GetHuman986121's own words
I'm having issues buying a month prescription to Xbox live through my Microsoft money in my Microsoft account that I put on there through a gift card Xbox gift card also it's saying my internet is up needs updated my Explorer and I don't know how to update it could you please get ahold of me and tell me how I can get my Xbox Live back accounts back up and going as well as the internet issue thank you
GetHuman986121 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman986121 fixed the problem
Not sure completely what was causing the issue. Customer support from Xbox purchased the prescription for me and updated my system..
Please help with my Xbox issue
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Xbox email you?
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman986121
Aug 13th, 2018 - 7 mons ago
I have an issue with Xbox too
Fixed
GetHuman986121 shared how to fix
Seen by 8 customers so far
Similar issue to 19074 others
0 customers following this
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman986121 started working on this issue
Aug 13th, 2018 4:51pm
GetHuman986121 indicated the issue is not fixed yet.
Aug 13th, 2018 6:19pm
GetHuman986121 indicated the issue is not fixed yet.
Aug 13th, 2018 6:27pm
GetHuman986121 confirmed the issue is fixed. Hooray!
Aug 14th, 2018 11:56pm