I recently checked my credit card statement and was charged for an Xbox live account th...
GetHuman-kdream's customer service issue with Xbox from August 2018
Help with my Xbox issue
The issue in GetHuman-kdream's own words
I recently checked my credit card statement and was charged for an Xbox live account that is not mine. I contacted my credit card company and was sent a new card and reported the fraud to them. I then received an email that Xbox live attempted to charge my account again for the monthly subscription. I want to cancel whatever membership is using my credit card and my name, as I do not even own an Xbox nor did I give anyone permission to use my credit card for their Xbox live account.
GetHuman-kdream did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman-kdream fixed the problem
We are waiting for GetHuman-kdream to fix the problem and share the solution with the rest of us customers.
Please help with my Xbox issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.