My grandson accrued a lot of shark card charges on my disabled daughter's debit card ov...

GetHuman-swtlu's customer service issue with Xbox from August 2018

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If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-swtlu's own words
My grandson accrued a lot of shark card charges on my disabled daughter's debit card over the weekend. She is on SSI and that is all she has to live on! He is also neurological*mental issues and is seeing a pediatric neurologist in Rockford, Illinois. **Resolution? Would you please refund her account and take back the stuff he bought? She is going to have to find somewhere to keep her debit card that he is not going to have access. Is there any way to block charges from her account or do we go to bank for that?
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Xbox

Customer service issue
Reported by GetHuman-swtlu
Aug 13th, 2018 - 7 mons ago
I have an issue with Xbox too
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Timeline
GetHuman-swtlu started working on this issue
Aug 13th, 2018 2:26pm