We recently changed our internet, and I tried to get the Xbox on it. All of our devices...

GetHuman983618's customer service issue with Xbox from August 2018

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The issue in GetHuman983618's own words
We recently changed our internet, and I tried to get the Xbox on it. All of our devices (but the Xbox One) easily recognise the new internet. however, even after I type in the internet name onto the Xbox it still doesn’t recognise it for some reason. Also I haven’t experienced this in the past. I don’t know how it would be fixed but I want it fixed because this is confusing, illogical, and inexcusable.
GetHuman983618 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman983618
Aug 12th, 2018 - a yr ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 18988 others
0 customers following this
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman983618 started working on this issue
Aug 12th, 2018 11:46pm