My xbox one turned off by itself and it wouldnt turn back on.I tried to turn it on but...

GetHuman-chewyman's customer service issue with Xbox from August 2018

Help with my Xbox issue
The issue in GetHuman-chewyman's own words
My xbox one turned off by itself and it wouldnt turn back on.I tried to turn it on but it wouldnt so i unplugged it and waited then plugged it back in and it still won't turn on. I even bought a new power supply brick from gamestop and my xbox still wont turn on. It did make the on noise but the xbox wont light up or stay on, and also my outlets are fine.I have tried a lot of things and it won't turn on so I would just like to know how to fix my problem or even if you tell me i have to get my console fixed.Thank you
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Customer service issue
Reported by GetHuman-chewyman
Aug 12th, 2018 - 7 mons ago
I have an issue with Xbox too
Seen by 5 customers so far
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GetHuman-chewyman started working on this issue
Aug 12th, 2018 7:55pm
GetHuman-chewyman indicated the issue is not fixed yet.
Aug 14th, 2018 1:43am