i had a yearly subscription for xbox live gold and needed my auto renewal date changed...

GetHuman979065's customer service issue with Xbox from August 2018

18727 similar
0 following
Help with my Xbox issue
First: share to improve GetHuman979065's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman979065 to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman979065 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman979065's own words
i had a yearly subscription for xbox live gold and needed my auto renewal date changed so i went to my local walmart and purchased a * month prepaid card. after i put the prepaid card on my live account the auto renewal date changed and my subscription changed from yearly to every * months. the following day, which was yesterday the money withdrew from my bank account anyway which i would like refunded.
GetHuman979065 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman979065 fixed the problem
We are waiting for GetHuman979065 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Xbox email you?
This email address isn't valid
Follow this issue
See how GetHuman979065 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman979065
Aug 11th, 2018 - 7 mons ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
Similar issue to 18727 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman979065 started working on this issue
Aug 11th, 2018 2:05pm