Every time I try to log into my Xbox it has me I have the wrong login and password. I...

GetHuman-pcwthn's customer service issue with Xbox from August 2018

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The issue in GetHuman-pcwthn's own words
Every time I try to log into my Xbox it has me I have the wrong login and password. I have written down my login and password right after setting it, so I know it is not wrong It also tells me I need a key code to play a DVD. I did not set a key code just to play DVD. I need help with clarifying this sign ins and passwords and I need help with unlocking my console so I can play DVD in it. I would like to speak with a human being after **:** today so I can do this step-by-step using my console so that I don’t continue to have this problem. This has been going on for over a month
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Customer service issue
Reported by GetHuman-pcwthn
Aug 10th, 2018 - 7 mons ago
I have an issue with Xbox too
Not resolved
Seen by 5 customers so far
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
GetHuman-pcwthn started working on this issue
Aug 10th, 2018 1:09pm