Hello my name is Michelle Diaz, **My son has been purchasing games and memberships from...

GetHuman-diaz_bab's customer service issue with Xbox from August 2018

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The issue in GetHuman-diaz_bab's own words
Hello my name is Michelle Diaz, **My son has been purchasing games and memberships from your services without an adult permission. I did not allow him to use my card, and how to you identify that he has an adults permision to do so? He is only ** years old and I don’t allow him to do any purchases on go own. You need to fix how you identify if an adult is actually allowing this. I need a refund of all the purchases he has made with out parental consent.
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Xbox

Customer service issue
Reported by GetHuman-diaz_bab
Aug 9th, 2018 - a yr ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 18332 others
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Timeline
GetHuman-diaz_bab started working on this issue
Aug 9th, 2018 3:54pm