I just purchased a new Xbox One S and everything went smoothly with the installation. U...

GetHuman-marksmar's customer service issue with Xbox from August 2018

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The issue in GetHuman-marksmar's own words
I just purchased a new Xbox One S and everything went smoothly with the installation. Upon trying to download Madden **, the console froze and wouldn’t respond to commands from the controller. After waiting about ** minutes for the system to respond, I turned the console off, unplugged and then restarted it. The system came back on properly, but each of the two controllers blink constantly and will not interface with the console. How might I go about resolving this issue?
GetHuman-marksmar did not yet indicate what Xbox should do to make this right.
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Customer service issue
Reported by GetHuman-marksmar
Aug 9th, 2018 - 7 mons ago
I have an issue with Xbox too
Seen by 4 customers so far
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Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
GetHuman-marksmar started working on this issue
Aug 9th, 2018 3:48am
GetHuman-marksmar confirmed the issue is fixed. Hooray!
Aug 10th, 2018 1:43pm