Black ops * Beta download offered but unavailable

GetHuman969126's customer service issue with Xbox from August 2018

Help with my Xbox issue
The issue in GetHuman969126's own words
Download black ops * beta ... I got a message from xbox live saying that because I had pre ordered call of duty black ops four that I could go ahead and download the beta, so i clicked on the message and launched the microsoft store app through the message, and the store says that the beta is not available.
I was offered an item that i bought but wasnt able to access it
GetHuman969126 did not yet indicate what Xbox should do to make this right.
* years
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Xbox

Customer service issue
Reported by GetHuman969126
Aug 9th, 2018 - 8 mons ago
I have an issue with Xbox too
Fixed
Seen by 15 customers so far
Similar issue to 18246 others
0 customers following this
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Timeline
GetHuman969126 started working on this issue
Aug 9th, 2018 1:03am
GetHuman969126 indicated the issue is not fixed yet.
Aug 9th, 2018 2:24am
GetHuman969126 indicated the issue is not fixed yet.
Aug 9th, 2018 2:36am
GetHuman969126 indicated the issue is not fixed yet.
Aug 9th, 2018 2:45am