My account was suspended on Xbox live due to my friend using my account to use profane...
GetHuman967045's customer service issue with Xbox from August 2018
Help with my Xbox issue
First: share to improve GetHuman967045's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Xbox help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman967045's own words
My account was suspended on Xbox live due to my friend using my account to use profane language against another player. He lied saying he needed to use my account to download a game he wanted, and he promised he wasn’t going to trash talk, since he got my account suspended a couple weeks earlier for using profane language. Once I was suspended, he tried to Quickly get a case review and submit it so I wouldn’t know I was banned, but he was unable to answer all the questions correctly. He then told me, but now I have no way of filing my own case review. Can you please unsuspend this account due to my friends inappropriate actions.
GetHuman967045 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman967045 fixed the problem
We are waiting for GetHuman967045 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Xbox customer problems.