My Xbox elite controller is not that old and will not stay connected to my headset that...

GetHuman925493's customer service issue with Xbox from July 2018

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The issue in GetHuman925493's own words
My Xbox elite controller is not that old and will not stay connected to my headset that is also not that old and I bought another headset not that long ago and it will not stay connected to it and the elite controller disconnects with both headsets and I don’t know what to do to fix it and it would be great if you could help me figure it out.
GetHuman925493 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Customer service issue
Reported by GetHuman925493
Jul 28th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 11 customers so far
Similar issue to 15828 others
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GetHuman925493 started working on this issue
Jul 28th 2:38pm